Decision details

Review of the Member complaints process and form/toolkit

Decision Maker: Standards Committee

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Decision:

RESOLVED

 

That  the updated complaints procedure and complaints form attached as appendices 1-3 to this report be noted and agreed, and that a revised flow chart be circulated to the Committee for information including boxes showing:

·  outcomes as regards to findings of investigation

·  whether the complaint findings warrant consideration by a Review Committee

·  possible outcomes/decision of the Review Committee

·  Informing the subject member and advertising/reporting of the decision to Full Council

Publication date: 22/02/2019

Date of decision: 18/02/2019

Decided at meeting: 18/02/2019 - Standards Committee

Accompanying Documents: